Service

Multi-vendor Service

Experience Quality and Affordability with Modality’s imaging equipment maintenance services for all modalities – with savings of up to 25%

Modality delivers reliable and high-quality Multi-Vendor Service contracts for X-ray, Ultrasound, CT, and MRI equipment, spanning a wide array of manufacturers.

Our team of experienced engineers is dedicated to providing industry-leading imaging equipment maintenance contracts to the NHS and independent healthcare sectors, thereby improving equipment uptime and positively impacting patient outcomes.

 

 

Why choose Modality?

  • Single Contact, Tailored Solutions

    Whether managing one system or a hundred, Modality simplifies the process with one point of contact and a customisable, easy-to-manage contract.

  • Flexible Maintenance Contracts

    We offer a variety of contracts from Planned Preventative Maintenance to Fully Comprehensive options. This can include probe, tube and detector pools designed to alleviate financial uncertainty and increase equipment uptime and patient outcome.

  • A Quality Alternative to OEM Services

    At the core of our service ethos is fostering customer choice to ensure optimum value for money and quality. We acknowledge the pivotal role that OEMs play in healthcare provision, and we endeavour to maintain positive and productive relationships with them. In instances where clients seek an alternative to OEM services, Modality emerges as a highly regarded, quality solution. We are dedicated to working alongside OEMs when it aligns with the client’s needs, ensuring that end-users receive the best performance and value.

  • Commitment to Quality Assurance

    Holding certifications in ISO 13485-2016 and ISO 14001-2015, Modality adheres to stringent industry standards, including:

    • BS EN ISO 14698-1:2003
    • BS EN 60601-2-37:2008+A1:2015
    • BS EN 60601-1:2006+A12:2014
    • BS EN ISO 14971:2019
    • BS EN ISO 10993 1:2020

    Choose Modality for a balanced blend of quality, affordability, and dedication to enhancing healthcare outcomes and operational efficiency.

Find Out More About Contract Cover Levels

For more information about our Multi-Vendor Service contracts

“We have used Modality for the past two years they are a very refreshing, professional and efficient company to use. They have dealt with arranging servicing and getting us parts for our scan machines promptly.

Sam, the engineer that has serviced our scan machines for the past two years, is such a lovely man, he explains everything that he is doing and is very respectful when carrying out his servicing on the premises. He explains the outcome of the servicing and goes through the reports with us, we then receive a copy of the reports the same day. We are very pleased with the services we have experienced and will continue to use Modality in the future.
Visha Trotman, Deputy Clinic Manager – Newlife Fertility Clinic